24. V. N. Mot’kin. FEATURES OF WORK WITH APPLICATIONS OF CITIZENS TO THE RECEPTION OFFICE OF THE RUSSIAN FEDERATION PRESIDENT IN THE REPUBLIC OF MORDOVIA

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UDK 342.5(470.345)

DOI: 10.15507/VMU.024.201403.185

FEATURES OF WORK WITH APPLICATIONS OF CITIZENS TO THE RECEPTION OFFICE OF THE RUSSIAN FEDERATION PRESIDENT IN THE REPUBLIC OF MORDOVIA

V. N. Mot’kin.
(advisor of Chief Federal Inspector of the Republic of Mordovia, associate professor of Sociology chair of History and Sociology Institute, Ogarev Mordovia State University (Saransk, Russia), Kandidat Nauk (PhD) degree holder in Sociological sciences, This email address is being protected from spambots. You need JavaScript enabled to view it.)

This article analyzes the efficiency of the reception office of the Russian Federation President in the Republic of Mordovia for the implementation of the constitutional rights and freedoms of citizens. The paper analyzes the statistical data and gives a detailed analysis of the most frequent applications of citizens admitted to the reception office of the Russian Federation President in the Republic of Mordovia in 2013. In accordance with the classifier, the following problem blocks were identified: “Housing”, “Defense, security, rule of law” and “Social services”. The article also describes the causes of the problems and the measures taken by the reception office to solve them. Appeals are the most important source of information necessary for authorities to make decisions that protect the interests of citizens. With the help of the reception office citizens can influence on the government at all levels and monitor its activities using the right to appeal, which remains one of the most effective mechanisms and priorities of civil society.

Keywords: reception office of the Russian Federation President in the Republic of Mordovia, analysis of citizens’ appeals, Institute of citizens’ applications, reception of citizens by video conferencing, thematic reception of citizens, visiting reception of citizens, the President mobile reception

This work is licensed under a Creative Commons Attribution 4.0 License.